Terms

Please read this part. Our kitchen handles nuts, sesame, dairy, wheat, soy, egg and shellfish, and the same surfaces and equipment are used for everything we make. We cannot promise that any item is free of a given allergen, and we cannot rule out cross contact.

The notes box reaches the kitchen and we take it seriously, but a note is a request and not a guarantee. If a reaction would be serious, please call us on (734) 469-2175 and speak to someone before you order, or eat elsewhere. We would rather you did that than take a risk on our behalf.

Ingredients and suppliers can change without the website being updated the same day.

Orders placed here are for pickup from 8335 N Wayne Rd, Westland. We do not deliver. The time shown when you order is an estimate based on how long food usually takes, not a promise, and a busy service can run longer.

Please collect your order on the day it is placed. Food left uncollected at closing is thrown away and we cannot refund it.

Prices are shown on the site and include what you see at checkout. Sales tax is added where it applies.

Very occasionally an item is listed at the wrong price. If that happens we will contact you before making the order and you can go ahead at the correct price or cancel for a full refund. We are not obliged to honour an obvious pricing error.

You can pay by card online through Stripe, or at the counter when you collect. Choosing to pay at the counter means the order is made on trust, so please call us if your plans change rather than leaving it.

To change or cancel an order, call (734) 469-2175 as soon as you can. If we have not started cooking it, we will cancel it and refund a card payment in full.

Once food is being made we may not be able to cancel, because it is fresh and cannot be sold to anyone else.

If something is wrong with your order, tell us on the day. We will remake it or refund it. Card refunds go back to the card used and usually appear within five to ten business days, depending on your bank.

We can also cancel an order ourselves, for example if we run out of something or have to close early. If we do, you get a full refund of anything already paid and we will try to reach you on the number you gave us.

Please do not place orders you do not intend to collect, use someone else’s payment details, or try to interfere with the site or reach the kitchen screen. We can refuse or cancel orders, including from anyone doing that.

We may pause online ordering when the kitchen is busy or closing early, and items sell out. The site shows this when it happens. We do not promise the site is always available or free of faults.

Nothing here limits our responsibility for anything that cannot be limited by law, including death or personal injury caused by our negligence.

Otherwise, our responsibility for a problem with an order is limited to remaking it or refunding what you paid for it.

These terms are governed by the laws of the State of Michigan, and disputes belong in the courts of Wayne County, Michigan.

Braised, 8335 N Wayne Rd, Westland, MI 48185. Phone (734) 469-2175.